11 comments on “BDO Internet Banking – what to do when account is locked out


  1. Thanks for the valuable information. One thing I noticed now that the BDO e-banking services had updated their site already, and some of the info here are not anymore applicable.

    My account was locked for several months now, I’m here in Saudi and find it really hard to contact them by phone. Still hopeless till now.. Thanks anyway.

  2. i tried the forgot password but unfortunately it was telling me, only the customer who has an active account can do it, my account is locked! how can it be active? i just tried 1 time to log in but they locked my account.

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