15 comments on “BDO Internet Banking – what to do when account is locked out


  1. Thanks for the valuable information. One thing I noticed now that the BDO e-banking services had updated their site already, and some of the info here are not anymore applicable.

    My account was locked for several months now, I’m here in Saudi and find it really hard to contact them by phone. Still hopeless till now.. Thanks anyway.

    1. Sir gud pm sa akin din po now hirap makontak ang number nla iwan ko bha…lock parin account ko huhu
      Please help me pano to wla pa kc reply sa email sa BDO.. Nasa Jeddah po ako sir

  2. i tried the forgot password but unfortunately it was telling me, only the customer who has an active account can do it, my account is locked! how can it be active? i just tried 1 time to log in but they locked my account.

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  4. pwede po magtanong na locked kasi bdo ko online di ko po mabuksan need ng otp password pero ung ginamit ko number din active paano ko po ba mabubuksan pls.can help me.thanks

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