In one sentence, if you ask me how I feel about my transaction with them, I’d say “I’m glad it’s over. Phew.”
I felt that they don’t value their relationship with customers. Shipping was delayed (later than what’s written in Delivery Policy), wrong item was sent, and they made me wait at a JRS branch that’s a bit far from my house for nothing.
Read the entire article for details.
(more…)